Alyson Covington

مررت بالمتجر اليوم لاستبدال البطارية في مفتاح سيارتي الإلكتروني. طلب مني الرجل في الكاونتر الانتظار حتى تعود زبونته من سيارتها. كنت بخير في الانتظار، وأخبرته لماذا جئت إلى المتجر. قال إنه يمكنه إنهاء ذلك قبل أن تعود الزبونة الأخرى. لم يبالغ! سريع جدًا، وودود، ومحترف. الكرز على القمة؟ السعر كان كما كان في السنوات القليلة الماضية! هذه المجموعة أنقذتني أيضًا قبل بضع سنوات عندما قفلت نفسي خارج منزلي. لقد أدخلوني بسرعة! لا يمكنك أن تخطئ مع Mac's Lock & Key في Bountiful، يوتا.

Jay Miller

Old school locksmithing, new school programmed keys, all things key related and fair priced. Even some fun bizarre extras that they sell (see photos).

Rob Edmunds

Wish I had worked with the new car dealer for a remote key, it would have only cost $40 more. I purchased a key for a customer of mine that lives out of state. The key did not work once the customer had drove home. I called and spoke to somebody that told me to bring the key back with the original receipt and they would refund me. Took the key in today for a refund after having the customer mail it back. They inspected the key and acknowledged it was cut wrong. They then told me that no one that worked there told me I could receive a refund. After arguing with the Owner and Manager in front of other customers the Owner agreed to offer me half of my money back. The Owner kept yelling from the back of the store "I have a right to eat as well"? I had to buy a new key from the dealer in the mean time. I'm out half the money from the key I bought at Mac's plus the key I bought from the dealer. I wish I had bought the dealer key to begin with. I guess a $90 lesson to never do business with this company again, could have been worse. Enjoy the vibe if you disregard this warning.

tyson hartman

غير أمين ومضحك بشكل صارخ. Murdock Chevrolet في الشارع سيقطع مفاتيحك الخاصة مقابل 15 دولارًا! ويمكنهم العثور على الفوب عبر الإنترنت مقابل 20. أحضرت مفتاحي الخاص وفوب المفتاح الذي اشتريته عبر الإنترنت. رفض المتجر قطع مفتاحي الخاص مدعيًا "تعود الكثير من المشاكل مع هذا، يمكننا فقط قطع مفاتيحنا التي تشتريها منا". دفعت 20 دولارًا مقابل فوب المفتاح وبرمجته بنفسي. فقط أحتاج إلى قطعه. عندما سُئلت عن السعر لمفتاحهم وقطعه، كان حوالي 200 دولار لهم. مما يخبرني أنك شركة جشعة لن تفعل شيئًا لأي شخص ما لم يجعلهم ذلك أكثر ربحًا. لا تستخدم هؤلاء الرجال لأي سبب. اذهب إلى مكان آخر. *رسالة إلى المالك*** إذا كان موظفك قد أخبرني أن السبب هو أنك لا تكسب المال من القيام بذلك، لما تركت مراجعة. لكن الكذبة الواضحة "تعود الكثير من المشاكل" سخيفة.

Jace Brown

COMMERCIAL CUSTOMERS STAY AWAY! We had used Mac's for years in our commercial complex, and over that time they became increasingly difficult to work with. They have held our key chart hostage, and refused to let us access it, as we transition to a new contractor. If you work with them currently, or are forced to work with them, INSIST that you retain possession of the chart, or they will use it against you. We now have to invest thousands of dollars into a new key chart, for absolutely no reason. Their response time was astronomical, with little to no communication or coordination. They would show up for urgent jobs outside of business hours, or with no notice, and leave quickly when maintenance was not on site to respond. Their customer service was very rude and demeaning, and on multiple occasions they would tell us that we didn't have a contract with them, and refused to look for it. I would need to ask for the specific person I normally worked with, and most times he was not there, forcing me to come back on multiple occasions. I personally have used them for personal use as well, and have had the same experience, rude and unhelpful customer service, and long response time. Stay away from this company if you can.